Returns & Exchanges

We want you to love your wearable reminders, but if you are not completely satisfied, we offer returns and exchanges on eligible items within 30 days of purchase. Please note that custom bracelets and final sale items are non-returnable to maintain the unique nature of our community-driven pieces.

1

Visit the Return Portal

Enter your order number and shipping zip code into our online returns center to pull up your purchase history and select the items you wish to send back.

2

Select Your Preference

Choose whether you would like to exchange your item for a different size or style, receive a store credit, or get a refund to your original payment method.

3

Print and Pack

Download and print the prepaid shipping label provided by our portal, then securely pack your items in their original packaging to ensure they arrive safely.

4

Ship and Track

Drop your package off at any authorized carrier location and keep your tracking number handy; we will process your request within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing